Coleman Efficiency · United States

U.S. Services

Process improvement, logistics and operations consulting, and DOT compliance and regulatory management. Start with the work that needs attention, then agree the scope and deliverables.

Flat-rate services and focused projects

See USD prices, deliverables and scope limits before requesting an introduction.

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Service framework

Practical support across your operation.

Start with the problem. We agree the scope, deliverables, responsibilities and timing before work begins. The full service offering and focused projects are below.

01

DOT Compliance & Regulatory Management

Determine which requirements apply, organize driver, vehicle and carrier records, track deadlines, and follow up on gaps. Choose a one-time review or setup project, or ongoing administrative support under a defined agreement.

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02

Operational Assessment

When the operation relies on individual know-how or workarounds, we observe the work, trace handoffs, and compare practice with procedures and WMS data. You receive an evidence-based picture of dependencies and priorities to support a practical next decision.

  • Workflow, bottleneck, and dependency map
  • Root-cause findings and evidence gaps
  • Ownership matrix
  • Prioritized improvement plan
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03

Process Improvement

When the cause is understood but daily execution remains inconsistent, we define a workable future process with your team. Implementation support includes practical instructions, decision rules and system requirements that help teams put the agreed process into use across shifts.

  • Future workflow and decision ownership
  • Standard operating procedures (SOPs) and critical knowledge
  • Implementation support
  • Actionable process and system requirements
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04

Process Standardization & Sustainment

When improvements depend on continued individual effort, we help embed the agreed standard in daily routines. Measures, ownership, coaching, and review points are designed to make variation visible and support continuity as people and workloads change.

  • Process controls
  • Performance indicators
  • Leader coaching
  • Periodic reassessment
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05

KPI & Capacity Analysis

Connect measures to decisions, ownership, and the constraints that shape flow. Evaluate workload, equipment availability, and productive time against operating conditions.

  • KPI definitions and action thresholds
  • Labor and lift fleet utilization
  • Charging, downtime, and peak demand
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06

Systems & Workflow Alignment

Compare the way WMS, ERP, TMS, tablets, scanners, telematics, and reporting are used with what the operation needs.

  • Duplicate-entry and exception paths
  • Functional requirements and decision rules
  • Specialist handoffs and acceptance criteria
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07

Operational Readiness & Change Support

Prepare teams for new or revised workflows with training, onboarding support, practical readiness checks and clear handovers. Use role-based walkthroughs to identify open questions and responsibilities before the change reaches daily operations.

  • Role and shift handover planning
  • Walkthroughs of routine work and exception scenarios
  • Readiness gaps and follow-up ownership
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CE provides vendor-neutral assessment, process design and implementation support. We do not sell software or act as the default systems integrator. Coding, configuration, integrations and production-system changes stay with authorized client IT, WMS or vendor specialists. Any separately proposed technical work requires verified expertise and explicit authorization.

Focused projects

Practical support for the problems that interrupt daily work

Start with one defined operational problem. These projects apply CE's Observe, Define, Implement and Sustain method to a manageable scope, with practical deliverables and a clear owner for what happens next.

Inventory Accuracy Review

$1,250 USDfor the defined scope

When the system shows stock that the team cannot find, start by tracing the discrepancy. CE reviews an agreed sample of inventory records and physical stock, then helps define practical checks for the receiving, storage or picking steps involved.

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Office-to-floor Handoff Improvement

$1,500 USDfor the defined scope

Missing details, unclear priorities and repeated questions can interrupt work before it starts. CE follows one handoff between office and operations, defines what each team needs, and helps introduce a clear way to pass, acknowledge and update the information.

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Employee Knowledge Capture

$1,250 USDfor the defined scope

When a process depends on one experienced employee, useful knowledge can be hard to share. CE observes the work, records the important decisions and exceptions, and helps a backup employee test the reference with the process owner's review.

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Support that fits the work you actually do

These are examples of where CE can help, not claims about past client results or a statement that every business has the same regulatory obligations.

Small businesses, contractors and repair businesses

Clarify the handoff from a customer request to a job, organize parts and materials, capture an experienced employee’s work instructions, or check which records apply to vehicles used to move equipment.

Owner-operators and delivery operations

Organize carrier, driver and vehicle records where required, make dispatch and office-to-driver handoffs clearer, and keep agreed document follow-up and applicable deadlines visible.

Warehouses, distributors and manufacturers

Improve inventory accuracy and materials flow, coordinate office-to-floor handoffs, align systems with daily work, and connect any in-scope delivery activity with the relevant recordkeeping.

How we work together

John leads the operational assessment, analysis, process design and recommendations. Natalie coordinates inquiries, onboarding, schedules, project communication and administrative follow-through. Together, we keep the agreed work, responsibilities and next steps clear.

Client management retains operational decisions and approvals.

Meet John and Natalie

Next step

Start with the operational question.

A short conversation establishes the priority problem, decision owner, and whether an assessment is appropriate.

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